Delivery & Returns
Delivery times:
Items are shipped and typically arrive within the United Kingdom in a timeframe of 10 days.
Returns Policy
At Harris Shop, we are committed to ensuring that our customers have a smooth and satisfying shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 14 days from the date you received your item to initiate a return. To be eligible for a return, your item must meet the following conditions:
- Condition: The item must be unused, in its original packaging, and in the same condition that you received it.
- Proof of Purchase: You must provide the receipt or proof of purchase.
Certain items may not be eligible for returns, including but not limited to:
- Perishable goods (e.g., food, flowers, newspapers, magazines)
- Personal care items (e.g., cosmetics, intimate apparel)
- Gift cards and downloadable software products
How to Return an Item
Contact Us: Reach out to our customer service team at admin@harrisshop.co.uk to initiate your return.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 5 business days. The refund will automatically be applied to your original method of payment.
Non-Refundable Items:
- Shipping fees
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at admin@harrisshop.co.uk
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 14 days of receiving your order. We will provide instructions on how to return or exchange the item at no additional cost to you.
Contact Us
If you have any questions about our returns policy, please reach out to our customer service team:
- Email: admin@harrisshop.co.uk
We’re here to assist you and ensure your satisfaction with every purchase!